Help Center
Frequently Asked Questions
Everything you need to know. Can't find your answer? Reach out — we're quick.
Orders & Shipping
How long does shipping take?
Orders are dispatched within 1–2 business days. Standard shipping takes 3–7 business days within Australia.
Do you offer free shipping?
Yes — free standard shipping on all orders!
Can I change or cancel my order?
Contact us as soon as possible after ordering. If your order hasn't been dispatched yet, we'll change or cancel it for you.
Returns & Sizing
What is your returns policy?
Easy 14-day returns on unworn items with packaging. See our Returns & Exchanges page for full details.
How do your sizes fit?
True to size with a modern fit. Between sizes? We recommend sizing up for a relaxed fit. Check the Size Guide on each product page.
Product & Care
How should I care for my AZUR pieces?
Machine wash cold with like colours, hang dry. Avoid tumble drying to keep the fit and fabric at their best.
Still need help? Contact us — we reply within 24 hours.