Privacy policy

Effective Date: 1/1/25

At AZUR, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website (www.azurapparel.com), make a purchase, or interact with our services.

1. What Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely via third-party gateways)

  • Account login credentials

  • Any communication with us (emails, messages, customer support)

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on site

  • Referring URLs

  • Location data (based on IP)

C. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve site performance and experience

  • Track website usage

  • Show you personalised ads via platforms like Facebook, Google, or TikTok

You can manage cookie settings in your browser at any time.

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you (order updates, customer service, support)

  • Send marketing emails and promotions (if you opt-in)

  • Improve our website and customer experience

  • Prevent fraud and secure our website

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers (e.g. Shopify, payment processors, shipping companies)

  • Marketing platforms (e.g. email marketing tools, ad platforms)

  • Analytics tools (e.g. Google Analytics)

  • Legal authorities if required by law or to protect our rights

All third-party providers are required to protect your data and use it only for the purpose we permit.

4. Data Storage & Security

We take reasonable measures to protect your personal data using encryption, secure servers, and best practices. However, no method of transmission over the internet is 100% secure.

We store your information only as long as necessary for the purpose it was collected or as required by law.

5. Your Rights

Depending on your location, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to marketing or profiling

  • Request data portability (where applicable)

To exercise any of these rights, email us at contact@azurapparel.shop

6. Marketing & Communications

If you opt-in to receive marketing, we may send you updates, promotions, and special offers via email or SMS. You can unsubscribe anytime by clicking the unsubscribe link in our emails or replying “STOP” to SMS.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If we learn that we have collected data from a child under 13 without parental consent, we will delete it immediately.

9. International Users

If you are accessing our site from outside Australia, please note that your data may be processed and stored in Australia or other countries where our service providers are located.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

AZUR Customer Support
Email: contact@azurapparel.com
Website: www.azurapparel.com