Contact information

We’re here to help. Whether you have a question about your order, need help with sizing, or just want to connect, the AZUR team is always ready to assist you.

📩 Customer Support Email

For all customer service inquiries, please email us at:
contact@azurapparel.com
We aim to respond within 24–48 hours during business days.

📦 Order & Shipping Inquiries

If you have a question about your order, please include:

Your order number
Full name used at checkout
A brief description of the issue

This helps us assist you faster.

🕐 Customer Service Hours

Our support team is available:
Monday to Friday – 9:00 AM to 5:00 PM (AEST)
We are closed on weekends and public holidays, but we’ll get back to you as soon as possible once we’re back online.

📍 Business Address

(For admin, returns & correspondence – not a retail location)

Please contact us via email before sending any returns or parcels to ensure they’re processed correctly and we can contact you with the correct address to send returns.

📱 Social Media

Stay connected and send us a DM:

Instagram: @shopazurapparel

We love to hear from you and often respond to messages during business hours.

❓ FAQ & Help Center

Before reaching out, be sure to check out our [FAQ page] – it’s packed with answers to common questions about shipping, returns, sizing, and more.

📬 Collaborations & Press

For business, press, or influencer collaboration enquiries, contact:
contact@azurapparel.com